All our WISENET/Hanwha cameras and NVR's are covered by 3 years back-to-base manufacturer warranty.
All our DAHUA cameras and NVR's are covered by 3 years back-to-base manufacturer warranty.
You will find warranty periods displayed clearly on each product page. It is limited to the original purchaser only and is not transferrable to any other party. It does not include damage to the item from incorrect installation or use. Please retain your proof of purchase email/receipt or provide as much detail as possible so we can locate on our end.
You must contact us before returning your item so that we can give you the most appropriate shipping address based on your location. You can contact us at firstname.lastname@example.org or by phone on 03 9043 7204