Service & Support

As GSA Systems, we do things a little different which is we will only ever sell something that we are 100% confident in supporting.

This allows us to not only reduce the amount of issues as we pre-configure all of our systems prior to shipping, but also ensures our customers are the most technically proficient in the industry as you can rely on us when things go wrong.

We offer a number of comprehensive technical support services which include online and over the phone. We offer support to all of our customers for all GSA supplied products including FREE remote networking support.

COMPLETE CUSTOMER SUPPORT

TELEPHONE SUPPORT
03 9043 7204
Available 9am - 5pm
Monday to Friday.
REMOTE SUPPORT
Online 
Help connecting a DVR/NVR over the internet or on a mobile phone.
We have a number of online resources than can help with this, all of which are located here:
DAHUA Wiki - Link here
Wisenet (Hanwha Techwin) - Link here

ONLINE SUPPORT

REMOTE SUPPORT


If you need to view a DVR/NVR over the internet or on a mobile phone and require assistance with computer or router configuration, we can help.
We generally use Teamviewer for online support, so if you haven't already please download teamviewer and you will end up getting a point where you have an Teamview ID and Password.
Once you have this ready, please give us a call (Download link below).